Librex Educational Ltd.
CONTACT INFORMATION
- Address
-
LIBREX EDUCATIONAL LTD.
Colwick Road,
Nottingham,
NG2 4BG - Customer Services
-
Telephone: +44 (0) 115 950 4664
+44 (0) 115 958 0032Answerphone: +44 (0) 115 924 3334 Fax: +44 (0) 115 958 6683 Free Fax: 0800 132295 - sales@librex.co.uk
- Website & Online Ordering
- www.librex.co.uk
Hours Of Business
The phone lines are open for enquiries and orders during the following times:
- Monday - Thursday 8:30am - 4:30 pm
- Friday 8:30 am -3:30 pm
If you wish to contact us outside these hours then you can use either the web site, e-mail, or the 24 hour answer phone and fax services.
ORDERS
Our Customer Services Department will be only too happy to give you any further information you may require concerning items within the catalogue and we will gladly supply additional copies of our catalogue upon request.
CARRIAGE
If your order incurs a carriage charge (see Terms and Conditions) only one charge will be made, even if more than one delivery has to be made to fulfil your order.
ORDER VALUE
We make no stipulation as to the minimum value of an order. For instance, it is appreciated that unexpected small items may be required shortly after placing a substantial order and it is upon these occasions that a minimum charge becomes punitive.
PRICES
Whilst every endeavour is made to maintain prices we reserve the right to amend as necessary. Prices are therefore those ruling at time of despatch.
TERMS AND CONDITIONS
There are items within our catalogue which are not of our manufacture where a Special Educational Price is quoted. Such prices are 'NETT and do not qualify for further discount. The Discount Schedule is applicable to the remaining items in this catalogue. For the purpose of carriage only, discountable and Special Educational Prices may be added together and if they amount to £150 or over then carriage is free (most Mainland U.K. addresses), otherwise carriage is extra at cost.
CLAIMS
If damaged goods are received, both the carriers and ourselves must be advised in writing within three days of receipt of the goods. Non-delivery must be reported within a week of the invoice date. If, when receiving goods, there is any doubt as to their condition, please always sign 'damaged', and retain all packing materials for inspection.
TRADE DESCRIPTIONS ACT
In the case of wooden type finishes these do not necessarily imply solid timber. Construction from 'life-like' modern veneered materials may be used to great advantage resulting in high quality equipment at competitive prices.
RETURNS
Stock items may be returned within 30 days of receipt for replacement or credit. Items made to order are excluded. Please call Customer Services before returning an item. Should goods arrive damaged, both ourselves and carrier must be advised in writing upon receipt of the goods. If in doubt, please sign goods "damaged" and retain packaging for inspection. In case of non-delivery, report within a week of invoice.
