Postage is FREE for all orders over £150, when posted to a mainland UK address. (Please see exception list below.)
|Postage and Packaging|
|Orders||under £50||....||£5.49 per order|
|Orders||£50 - £150||....||£6.49 per order|
|Orders||£150 and over||....||Free*|
*(Carriage paid to one address only.)
Postage costs and free postage assume delivery to one mainland UK address, with the following exceptions: International, Non-Mainland UK including outlying islands as follows AB31+, FK19+, GY1+, HS1+, IM1+, IV, JE1+, KA27+28, KW1+, PA20, PH, TR21+ and ZE, Northern Ireland and Ireland.
Prices for delivery to these destination will be quoted individually, so please call for a quote before placing your order.
Prices do not include V.A.T. which is chargeable at the current rate
Delivery and Damages
Items will be sent using the most suitable method for the goods ordered. Our goods are inspected prior to packaging for damages, so should reach you in perfect condition. In the rare instance that an item appears damaged, you must report any damages or shortfalls within 24 hours of the receipt of the parcel to our Customer Services department. We cannot accept claims for damaged items once 24 hours has passed.
While we appreciate that the person who signs for a parcel may not be the person who ordered it, we advise you to instruct all other people or staff who may sign for parcels of our 24 hour condition.
In all instances, we will ask for photographs of any damages, so please do not be offended if we ask you. This is a requirement from our couriers to support any damage claims.
If you suspect your goods may be damaged, or the packaging appears damaged, please sign 'unchecked' when signing for your delivery.
NEXT DAY DELIVERY (on request only)
We are now able to offer, if requested, a next day delivery service to ENGLAND & WALES and a three day delivery service to SCOTLAND and NORTHERN IRELAND on all stock items able to be despatched by carrier, if telephoned through before 11.00am, at no extra cost.